استخدام دیجی کالا

دیجی کالا در تهران (محدوده ونک) جهت تکمیل کادر خود به افراد واجد شرایط ذیل نیازمند است.

Description

job title

To analyze the whole customer’s journey and correlate these data with input KPIs and the customer behavior to ensure a world-class customer experience is establishing and raising any founded gaps to related stockholders, suggest the required action/project to them and follow their delivery and assessment. Understand the CX and business KPIs and their trend so be able to predict the future in the market.
RESPONSIBILITIES:
Analyzing reports and other function data and proposing and initiating projects based on them and defining the related KPIs
Hands on data analysis and Insight generation
Constant monitoring of impact points on the business side
Excellent communication and presentation skills with teams and stakeholders in a collaborative, cross-functional environment
Define and run the proper research including the survey, and interview, …. to collect the qualitative and quantitative seller data.
Collaborate with teammates to understand business requirements and propose solutions for data-driven decision-making.
Qualifications:
Bachelor’s degree in IT, business, computer science, statistics, or a related field.
Good analytical mindset and interpret data, analyze results using statistical techniques and provide ongoing reports.
High efficiency working with Excel, PowerPoint, and data sets.
Negotiation and Persuasion of people at higher organizational levels and/or with conflict of interest.
Excellent communication and teamwork skills.
Skills and experience in project management are plus.

Customer Experience Supervisor

متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.

اطلاعات تماس

گزارش مشکل آگهی

ثبت‌نام برای تکمیل فرم استخدام اینجا کلیک نمایید
مهلت ۱۴۰۵/۰۱/۱۵
محل کار محدوده ونک

استخدام فرم دیجی کالا

در صورتی که تمایل به مشاهده همه آگهی‌های استخدام (فرم دیجی کالا) دارید، می‌توانید با ورود به صفحه اختصاصی (فرم دیجی کالا) دیگر آگهی‌ها و فرصت‌های شغلی مربوطه را مشاهده نمایید.

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