۲ ماه پیش
استخدام Customer Support Specialist برای کافه بازار در تهران
حضوری
سابقه ندارد
حقوق توافقی
تمام وقت
منقضی شده
اطلاعات بیشتر
کافه بازار در تهران جهت تکمیل کادر خود از افراد واجد شرایط ذیل دعوت به همکاری می نماید.
| Description | job title |
| Cafe Bazaar is the most popular Android app store in Iran, serving over 45 million active users who rely on Us to discover apps, games, digital content and more! We are looking for a Customer Support Specialist to join our team and support users through direct communication via phone calls and tickets. In this role, you will help resolve user issues, ensure accurate responses, and follow up in a timely manner to create a smooth and reliable experience for using Bazar . As a Customer Support Specialist in Cafe Bazaar, you will: Answer incoming calls Respond to and follow up on support tickets Review and monitor application-related comments Escalate issues to technical departments and relevant teams Follow up on ticket responses and cases assigned to other teams Track and manage requests referred to the support team by other departments Make outbound calls when required Requirements Familiarity with Google Workspace and Microsoft Office Typing proficiency and strong computer skills Soft Skills: Multitasking ability Flexibility Crisis management Active listening and professional communication Attention to detail Benefits Talented colleagues. A dynamic working environment with an open, innovative, and result-oriented culture. Flexible working hours with Hybrid working Condition. Supplementary Health Insurance. Loans. Various On-site Entertainments. |
Customer Support Specialist |
متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.
اطلاعات تماس
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