۳ ماه پیش
استخدام IT Support برای شرکت اکالا در تهران
حضوری
سابقه ندارد
حقوق توافقی
تمام وقت
منقضی شده
اطلاعات بیشتر
استخدام شرکت اکالا
شرکت اُکالا در تهران جهت تکمیل کادر خود از واجدین شرایط زیر دعوت به همکاری می نماید:
| Description | job title |
| Implement, install, and maintain user equipment (systems, laptops, software, security and management tools) Manage and monitor system health through Endpoint Management tools Troubleshoot and resolve software and hardware issues — both onsite and remotely Record and document requests, issues, and actions in Jira Participate in analyzing and resolving recurring incidents (Problem Management) Maintain and update the Knowledge Base and ensure SLA compliance Collaborate with the Security and Network teams to resolve critical incidents Provide on-call support during non-working hours when required Strong command of Windows 10/11, with good knowledge of Active Directory, DNS, and DHCP Familiarity with Remote Support, Endpoint Management, and Ticketing Systems Solid troubleshooting skills for hardware, software, and network devices Proficiency in documentation and working with Knowledge Bases Understanding of SLA, OLA, and ITIL concepts (a plus) Team spirit, effective communication, and strong time-management skills Why Okala? Because at Okala, you're not just filling a role — you're becoming a key part of a bigger mission. With services across 200+ cities and millions of daily users, we’re a leading player in Iran’s online retail space. We move fast, we learn constantly, and we believe that there’s always room to improve. A vibrant and friendly work environment Weekly gatherings: Mafia Night, Cinema Night & more Access to practical, high-quality training courses Free breakfast, commuting & lunch subsidies Supplementary health insurance, in-house doctor, parking Birthday gifts, seasonal bonuses, and exclusive Okala discount codes |
IT Support |
متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.
اطلاعات تماس
گزارش مشکل آگهی
- ثبتنام —
- ایمیل —
- تلفن —
دستهبندی آگهیهای استخدام