۴ ماه پیش
استخدام Merchant Support Specialist در اسنپ پی
حضوری
سابقه دارد (۱ سال)
حقوق توافقی
تمام وقت (شنبه تا چهارشنبه)
منقضی شده
اطلاعات بیشتر
استخدام اسنپ پی
اسنپ پی در تهران جهت تکمیل کادر خود از واجدین شرایط زیر دعوت به همکاری می نماید:
| Description | job title |
| Age: From 22 to 35 Seniority Level: Specialist Required Experience Year: 1 سال To manage and retain onboarded & potential social commerce merchants by ensuring operational excellenc and consistent support across active categories Serve as the primary contact point for active and potential Social Commerce merchants Support merchant activity (Contracts, payment, SLA compliance) through direct communication Conduct regular check-ins with merchants to collect feedback, identify pain points, and upsell new features or campaigns Support merchants in adopting SnappPay’s BNPL features and best practices to boost order volume and customer trust Coordinate with Finance and Support teams for settlement accuracy and dispute resolution Track merchant satisfaction and retention metrics; initiate reactivation plans for low-performing or inactive merchants Document success stories, insights, and improvement recommendations for cross-functional reporting Strong communication skills (verbal + written) Familiarity with Instagram business pages, e-commerce platforms, and local social commerce dynamics Disciplined in documentation Customer-centric mindset with resilience in handling objections Teamwork, attention to detail, and the ability to work under weekly performance cycles Ability to handle wage situations |
Merchant Support Specialist |
متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.
اطلاعات تماس
گزارش مشکل آگهی
- ثبتنام —
- ایمیل —
- تلفن —
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