استخدام اسنپ باکس

اسنپ باکس جهت تکمیل کادر خود در تهران از واجدین شرایط زیر دعوت به همکاری می نماید:

Description

job title

Gender: Any
Age: From 23 to 30
Required Experience Year: 1
Working days: Saturday to Thursday
We are looking for a Sales Operations to join our team and support our sales team to ensure our organization reaches the sales goals each year The Sales Operations Support Specialist's primary responsibility is to manage and provide support to all aspects of the Business to Business (B2B) sales process and customer
:Key Responsibilities
Conduct outbound calls to potential drivers and bikers to increase fleet acquisition and retention rates
Vet leads by categorizing them into warm and cold prospects, ensuring optimal follow-up strategies
Onboard drivers/bikers, providing essential training on the app, order delivery procedures, and package handling
Perform cold calling to potential leads, explaining company services and benefits, and addressing any initial concerns to onboard new drivers
Provide telephone support to SnappBox driver users, answering inquiries, resolving issues, and offering guidance to ensure smooth operations
I handle driver/biker inquiries about the app, service processes, and order handling, ensuring timely and effective resolution of concerns
Collect feedback from drivers and bikers, actively engaging in surveys to gauge satisfaction and identify areas for improvement
provide daily operational support to key accounts by addressing specific needs, resolving challenges, and ensuring consistent service delivery
Support the Customer Service team in managing driver-related queries or escalations, ensuring a seamless experience for both drivers and clients
Monitor driver/biker performance through consistent feedback and regular check-ins, ensuring that drivers meet operational standards
Implement quality control actions to address any performance gaps, improving overall driver satisfaction and service reliability
Work to continuously improve driver acquisition strategies, ensuring high-quality drivers are recruited and retained
Train new drivers and bikers on the proper use of the app, company policies, and operational procedures, ensuring all drivers are well-equipped to perform their roles
Ensure drivers and bikers are fully onboarded with all necessary tools and knowledge, helping them integrate smoothly into SnappBox’s operational flow
Actively gather insights from drivers through surveys and feedback, using this information to suggest improvements to internal processes and training
Maintain detailed records of all driver interactions, updating call histories in line with company policies and best practices
:Qualifications
Familiarity with the principles of marketing and sales
Having time flexibility at work
The possibility of providing at least an associate's degree
The work is hybrid (face-to-face and remote work)
:Benefits
Transportation discount and voucher
Organizational food discount
Learning budget
Team Building Budget
Wellness Budget
Comprehensive health, dental, and vision insurance
Flexible working hours

Database Administrator

متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.

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استخدام اسنپ باكس

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