۱۲ ساعت پیش

استخدام Product Support & Operations Specialist در شرکت پوینت

پوینت

تهران

۱۲ ساعت پیش اطلاعات تماس

حضوری

لیسانس, فوق لیسانس

سابقه دارد (۲ سال)

حقوق توافقی

آقا و خانم

تمام وقت (شنبه تا سه‌شنبه 8 تا 17 - چهارشنبه‌ها 8 تا 16)

مشاهده اطلاعات تماس

اطلاعات بیشتر

امروز

شرکت پوینت در تهران جهت تکمیل کادر خود از واجدین شرایط زیر دعوت به همکاری می نماید:

Description

job title

Gender: Any
Age: From 24 to 37
Required Experience Year: 2 yaer
Job Description
At Point, a subsidiary of Tosan Techno, we are looking for a Technical Support Specialist who, with strong technical command of both hardware and software, will ensure the stability and quality of our products and play a key role in introducing and deploying new products. This role requires close collaboration with internal technical teams and effective communication with international suppliers to deliver a stable and reliable product experience to our customers.
Responsibilities
Manage, troubleshoot, and resolve software and hardware issues across our products.
Run pilots for new products and evaluate their performance before final deployment.
Prepare and maintain technical documentation and product catalogs.
Design and build technical software tools to streamline support and operations processes.
Deliver training courses for staff and assess their level of technical knowledge.
Test new software releases and report issues prior to release.
Establish and maintain communication with international suppliers on technical and product-related matters.
Requirements
Bachelor’s or Master’s degree in Electrical Engineering or Computer Engineering (Hardware or Software).
Strong understanding of fundamental concepts in electrical engineering, electronics, and computer hardware.
Familiarity with programming and the ability to develop simple software tools.
Familiarity with networking concepts, operating systems, and software testing processes.
Fluency in English (written and spoken) for communicating with international suppliers.
Ability to produce accurate, well-structured technical documentation.
Skill in training and transferring technical knowledge.
Ability to analyze and solve complex technical problems quickly and accurately.
Benefits
Supplementary health insurance
Loans and welfare benefits
Training budget for personal and professional development
Gifts and company celebrations on special occasions

Product Support & Operations Specialist

متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.

اطلاعات تماس

گزارش مشکل آگهی