استخدام شرکت ناک

شرکت نقش اول کیفیت (ناک) در تهران جهت تکمیل کادر خود از واجدین شرایط زیر دعوت به همکاری می‌نماید:

Description

job title

Receive customer complaints sent by Customer Care Call Centre, check the origin of the problem, and confirm if it’s under external interference teem responsibility.
Keep the MTTA KPI as a Contractual KPI with MCI (employer).
Check TCH Availability of nearest cell to Subscriber in the KPI Browser to make sure about Temporary outages.
Prepare a report for present the current CC progress and ask to relevant technical team to follow.
Check the nearest cell to the subscriber in the KPI browser and make sure that the interference-related KPIs are abnormal.
KPI Analysis of Cellular Networks in 2G, 3G and LTE Technologies to find out the reasons for KPI degradation.
If the KPI degradation is due to external frequency interference, the type of the interference source and its location is estimated by the KPI analysis with Geo-Spatial tools.
Field test with spectrum analyzer and hunt of frequency interference sources.
Announce external frequency interference to the CRA and get a CRA ticket.
Conduct a joint test with CRA to prove the existence of external frequency interference and ultimately remove the sources of interference.
Prepare activities reports and presenting to customer.
Timely detection of external frequency interference and follow-up to remove sources of external interference to prevent loss of resources and degradation of KPI in cellular networks.
Ensure other special projects/assignments as directed by the Team Leader.
Support the team in technical specific domain assigned by the Team Leader.
Key Professional Competencies:
Trouble handling and procedure of emergency.
Strong collaborating ability, create and handle and relationships with other departments.
Telecom and computer field knowledge.
Very familiar with managed equipment and the existing architecture and configuration of the respective networks.
Know how to diagnose and evaluate the level of complexity and urgency of a problem and make correlations.
Good Telecom and computer field knowledge.
Familiar with trouble ticketing tool.
The Mobile networks technologies (GSM, GPRS, EDGE, UMTS, HSDPA, HSUPA, H+, and LTE).
Excellent knowledge of process of the Field Test in a Telecom Operator for 2G, UMTS and LTE, and the constraints related.
Ability to work with many dedicated tools (planning tool like Spectrum Analyzer, Signal Analyzer, GPS NAVIGATION, Google Earth, Map info …)
Ability to understand technical guide book.
Analytical & Problem Solving.
Persistence & Perseverance.
Rigor & Organization.
Team Work.
Working under Pressure.
Qualifications & Experience:
Minimum of 2 years of related work experience.
At least BS degree in Electronic, Telecom, Computer Engineering or Equivalence technical fields.
Intermediate English.
Intermediate Knowledge MS Office (Word Excel, PowerPoint, Access, Visio, etc.).
Ability to work off hours depending on Network outages and the Customer requests.
Full time availability (24x7) to support after office hours and be able to relocate with in the country.

Radio Frequency Affair Engineer

متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.

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