۱ هفته پیش
استخدام Senior Business Analysis Specialist در گروه علی بابا
حضوری
مقطع تحصیلی اعلام نشده
سابقه دارد (۳ سال)
حقوق توافقی
آقا و خانم
تمام وقت
مشاهده اطلاعات تماس
اطلاعات بیشتر
استخدام گروه علی بابا
گروه علی بابا در تهران جهت تکمیل کادر خود به افراد واجد شرایط ذیل نیازمند است:
| Senior Business Analysis Specialist | |
| Review, follow up, and resolve 100% of customer issues, complaints, feedback, and suggestions for all Alibaba Travel clients, including individual and corporate customers Monitor and supervise issues related to back-office operations, hotel and tour panels, and promptly communicate problems to supervisors Record and maintain accurate customer contact logs (call reasons) Provide travel and booking consultations to customers Create and follow up on support tickets Guide travelers before, during, and after their trips Accurately record daily activities and performance in the CRM system Collaborate with team members to foster a culture of teamwork and support Respond to supplier inquiries and receive updates from them |
Responsibilities |
| Bachelor’s degree minimum, preferably in Hospitality, Tourism, Tourism Management, or Foreign Languages Relevant work experience in customer support, travel services, or hotel and tour sales Experience with international tour and hotel products is a plus Experience with CRM systems and online booking panels is an advantage Proficiency in English (at least upper-intermediate level) Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint) |
Requirements |
متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.
اطلاعات تماس
گزارش مشکل آگهی
- ثبتنام برای تکمیل فرم استخدام اینجا کلیک نمایید
- مهلت ۱۴۰۴/۱۱/۰۹
آگهیهای مشابه
دستهبندی آگهیهای استخدام